PRODUCTS & SERVICES
0508 483 526
111 Contact Code
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Default iTelco Broadband SettingsUFB (FIBRE) PPP protocol: Encapsulation Protocol: PPP over Ethernet (PPPoE) Encapsulation: 802.1Q VLAN tag ID :10 IP MTU: 1500 Bytes or AUTO Username: Not required to authenticate, however some modems require text, therefore you can enter any text Password: Not required to authenticate, however some modems require text, therefore you can enter any text VDSL PPP protocol: PPP over Ethernet (PPPoE) Encapsulation: 802.1Q ( Also known as VLAN tagging) VLAN tag ID:10 IP MTU: 1500 Bytes or AUTO Username: Provided to you at signup - contact support@itelco.nz for the username Password: This will be your iTelco password. ADSL PPP protocol: PPP over ATM (PPPoA) with VC-multiplexed encapsulation (VC-MUX) VPI: 0 VCI: 100 IP MTU: 1500 Bytes or AUTO Username: Provided to you at signup - contact support@itelco.nz for the username Password: This will be your iTelco password.
The Commerce Commission's 111 Contact Code was created to ensure that Vulnerable Consumers have reasonable access to an appropriate means of calling 111 emergency services in the event of a power failure or internet outage.
What is the Code?
The 111 Code ensures that people who are more likely to need to contact 111, and who have a home phone that doesn’t work in a power failure (with no other means of contacting 111 at their house), are provided with a means to contact the 111 emergency services in the event of a power failure.
iTelco's VoIP services are not a traditional phone service and is provided on a best efforts basis. We will use all reasonable endeavours to make our services available to you at all times, however things beyond on control such as power outages or the performance of your internet connection may disrupt the service we provide.
Our VoIP service is a non complaint voice service under the Emergency Calling Code. Please note iTELCO LIMITED will still use all means possible to process your emergency call. Non compliance simply means that this cannot be guaranteed.
What do you need to do?
